Plant the Right Tree in the Right Place
Think of overhead (and underground – Call 811 before you dig) powerlines when deciding the best spot for your new tree.

Plant FREE Energy-Saving Trees!
In honor of Arbor Day, the Arbor Day Foundation is offering a limited number of FREE TREES are available to help you save energy and reduce your energy bills.

Don’t be a scam victim
UCNSB has been alerted by concerned ratepayers about a new scam targeting utility customers. Check our new web page here to find out how to protect yourself.

UCNSB Economic Benefits
UCNSB provides economic benefits to our customers*. Here are the advantages…

ATTENTION CUSTOMERS: The telephone and web payment (E-Access) systems will be out of service from 4 p.m. Thursday, June 23 through 8 a.m. Monday June 27 for system maintenance. Customer Service staff will have limited access to account information on Friday June 24.

When the new E-Access customer portal is available, please be advised you will need to re-register your U.C. account information to create a new login. If you need your account number, please call Customer Service at 386-427-1361 during normal business hours, Monday-Friday, 8 am to 5 pm. 
An important supplement to the 2015 Water Quality Report is now available on the Customer Communications page under the Customer Service tab. The supplement contains the detected Unregulated Contaminants (UC) which were not included in the original Water Quality Report mailed in June 2016.  If you wish to receive a copy of the revised report or a complete list of UC monitoring results, please call Dave Hoover at 386-424-3180 (, Rob DeLoach at 386-424-3191 ( or Keith Suever at 386-424-3184 (